Hartford HealthCare, one of New England's largest integrated health systems, has entered a partnership with Vitea to establish governance and oversight processes for artificial intelligence technologies in use across its Connecticut network.
The collaboration addresses a challenge facing health systems nationwide: managing the risks and compliance demands that accompany rapid AI adoption. Through the partnership, Hartford HealthCare will use Vitea's platform to monitor AI performance, maintain governance standards, and support compliance as those tools evolve. The platform provides centralized visibility into AI technologies operating across healthcare environments and is designed to help organizations manage governance policies throughout the AI lifecycle.
Hartford HealthCare's Center for AI Innovation in Healthcare, which evaluates technologies aimed at improving quality, affordability, equity, and patient experience, is central to the effort. The health system is applying AI across areas including clinical decision-making, operational workflows, and patient access to care.
"Artificial intelligence has the potential to transform healthcare in meaningful ways — improving access, supporting clinicians and enhancing the patient experience," said Joel Vengco, senior vice president and chief information officer at Hartford HealthCare. "As we continue to innovate, we also recognize the importance of strong governance and thoughtful oversight. This partnership supports our commitment to deploying AI in ways that are responsible, transparent and aligned with the high standards our patients and communities expect."
"Our goal is to harness the power of AI thoughtfully and responsibly to help improve healthcare for the patients and communities we serve," said Barry Stein, vice president and chief clinical innovation officer at Hartford HealthCare and founder of the Center for AI Innovation in Healthcare. "Partnerships like this help create the structure, oversight and accountability necessary to advance innovation while maintaining trust, safety and clinical integrity."
"Healthcare organizations are moving quickly to explore the opportunities AI presents," said Shantanu Nigam, chief executive officer of Vitea. "Hartford HealthCare understands that innovation and accountability must go hand in hand. We are proud to support their efforts to advance AI in ways that are safe, transparent and centered on improving healthcare delivery."
Hartford HealthCare operates across more than 500 locations in 185 Connecticut towns and cities. Its network includes hospitals, behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, with a workforce of 48,000.