McCall Behavioral Health Network, a provider of mental health and substance use disorder services, has adopted NextGen Healthcare technology to improve care delivery and operational efficiency across its 23 locations. The partnership brings NextGen® Enterprise EHR and Enterprise PM systems to McCall’s network, enhancing care coordination, patient access, and data-driven decision-making.
Based in Torrington, Connecticut, McCall has provided person-centered services for individuals and families of all ages, focusing on prevention, treatment, recovery support, and primary care for over 50 years. The organization’s mission emphasizes whole-person wellness, regardless of financial circumstances.
“As a non-profit organization committed to providing the highest quality of whole person, integrated care for everyone we serve, we meticulously evaluated healthcare technology partners to ensure both cost-effectiveness and operational efficiency,” said Maria Coutant Skinner, LCSW, President and Chief Executive Officer, McCall Behavioral Health Network. “NextGen Healthcare’s intuitive solutions now live across our full continuum of care and reinforce our mission by optimizing the time our staff spend directly caring for people and supporting better healthcare outcomes.”
With the adoption of NextGen Healthcare solutions, McCall is expanding its capabilities through tools like Virtual Visits™ for telehealth, the PxP Portal for secure client engagement, and Mobile Pro, which gives providers access to health records via mobile devices. Financial analytics tools and population health solutions also offer McCall greater insight into client outcomes and operational performance.
By leveraging these integrated technologies, McCall aims to strengthen connections across its service sites, improve access to care, and support individuals and families on their journey toward healing, resilience, and wellness.
“McCall Behavioral Health Network is a leader in whole-person care,” said David Sides, Chief Executive Officer, NextGen Healthcare. “We are delighted that solutions from NextGen Healthcare are enabling the organization to achieve greater efficiency, freeing staff to focus on community needs.”
