Hartford HealthCare has announced a strategic partnership with Cadence to launch Hartford HealthCare Remote Care, a new program bringing AI-supported vitals monitoring and proactive clinical support into the homes of older Connecticut adults living with chronic conditions such as hypertension, diabetes, and heart failure.
Through the partnership, Cadence's Clinical Intelligence platform will enable supervised AI agents to review daily patient data from compatible devices, identifying guideline-based medication recommendations between in-person visits. Every recommendation is reviewed and completed by a clinician within the patient's existing care relationship at Hartford HealthCare. The program operates through Hartford HealthCare Medical Group and shared clinical protocols, ensuring AI-supported recommendations remain clinician-supervised and integrated into Hartford HealthCare's longitudinal care model.
Jeffrey A. Flaks, President and CEO of Hartford HealthCare, said, "The future of health care isn't confined to a building, an appointment, or a moment in time. By extending care into the home and using clinical intelligence to support our teams between visits, we're meeting patients where they are - earlier, more proactively, and with the right care at the right time. This is how we build a healthier future for the communities we serve."
Dr. Ajay Kumar, Executive Vice President and Chief Clinical Officer at Hartford HealthCare, said, "Hartford HealthCare continues to innovate in how we deliver care—bringing it closer to patients, identifying emerging concerns earlier, and intervening before conditions escalate. Through Hartford HealthCare Remote Care and our partnership with Cadence, we can extend our care teams beyond the clinic to focus on wellness, prevention, and improved outcomes, while also lowering the total cost of care for the patients who need it most."
Chris Altchek, CEO and Founder of Cadence, said, "Across the US, there aren't enough clinicians to deliver the chronic care that millions of older adults need and the gap is only growing. Hartford HealthCare is exactly the kind of partner this technology was built for - a system that's committed to outcomes-based care and willing to embed AI directly into how their teams deliver it. Clinical Intelligence doesn't live in a silo, it has to be part of the care model itself."
The partnership reflects a broader push across the U.S. health system to manage chronic disease more continuously and cost-effectively, as an aging population drives rising demand for care between clinical visits. Remote monitoring programs supported by AI have gained traction in recent years as health systems seek ways to reduce preventable hospitalizations which can be among the most expensive and disruptive events for older adults managing conditions like heart failure, diabetes, and hypertension.
